Login fails on published app but not in preview - with right credentials
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Elias Luoma
- Client runtime version 4.5.10
- APP ID 53725
- Page in the app the issue is happening: Login
- Build type: iOS Mobile/Tablet
We use Rest API. We have build the app with “Direct third party authentication.” On the login, we open the home page, which we allow to be opened without authentication. The login flow works well in Appgyver Preview. I am able to go to the home page after inputting the user email and password. But in the build I have created for test flight, nothing happens when clicking login.
Log In
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Timo Kapanen
complete
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Timo Kapanen
Closing this ticket as the solution is to install pending market place updates. If that is not proven to help, let's open this ticket again.
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Timo Kapanen
under review
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Timo Kapanen
Hi Elias Luoma and thanks for your report. Looks like the appID you provided is pretty old one and that app has no updates for the past few years. Could you double-check that the ID is correct. If so, looks like you were able to open the app anyway in Composer and preview app, right? Typical reason for the issue you are seeing, is that there are un-installed component market place updates. Installing those would make also login flow working in standalone app. Best Regards, Timo Kapanen
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Elias Luoma
Timo Kapanen: Hi, it is correct APP ID. And I've been updating it within the past few years. We have worked on that app for a long time (a couple of years, maybe). It is under platform.appgyver.black could that be the issue also? There are indeed 27 updates in the market place I will check them. Thank you for a quick response!
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Timo Kapanen
Elias Luoma: yeah, that explains why the app in appgyver.com didn't make any sense :-) Let me know if the market place update installing helped to solve the issue. Thanks, Timo